Shipping policy

Shipping Policy

Delivery Times

Estimated delivery is 7–20 calendar days from the date you place your order, including processing and shipping.

Delivery times are estimates and may vary depending on your location, customs clearance, holidays, or carrier delays. If we become aware of a significant delay, we’ll contact you.

Shipping Costs

Any shipping charges are displayed at checkout before you complete your purchase. Eligible free-shipping offers will also appear at checkout.

Order Tracking

Once your order ships, we’ll email you a tracking number. Please allow some time for the carrier to update the tracking information.

Delivery Addresses

Please check that your shipping address is complete and correct before placing your order. If you notice an error, contact us as soon as possible at sales@urbanstudio222.com. We’ll try to help, but address changes may not be possible once your order has shipped.

Delayed or Missing Orders

If your order hasn’t arrived within 20 calendar days, or tracking shows an unexpected issue, email sales@urbanstudio222.com with your order number so we can investigate.

Contact Us

For shipping questions or help with your delivery, contact sales@urbanstudio222.com.